4th March 2025

To all of our valued TPS Customers,

Cyclone Alfred is forecasted to impact Queensland and Northern New South Wales in the coming days. This severe weather event may affect our operations, including order processing and deliveries.

Potential Service Disruptions:

• Thursday, March 6th and Friday, March 7th: Order dispatch and deliveries may be significantly delayed or temporarily suspended due to the cyclone’s impact.
• Disruptions may extend beyond these dates, depending on the severity of the storm and recovery efforts.

What To Expect:

• Expect potential delays in order processing and shipping.
• Normal operations will resume as soon as conditions allow.
• Our phone and email support teams will still be available, but could be affected by power outages.

What You Can Do:

• Be prepared for possible delays in shipments.
• Follow us on social media to get regular updates on changing conditions.

Weather Information Sources:

• Bureau of Meteorology: www.bom.gov.au
• SES Queensland: www.ses.qld.gov.au
• SES New South Wales: www.ses.nsw.gov.au

Our Priority: Keeping You Informed:

TPS is committed to keeping you informed and minimising disruptions where possible.
The safety of our staff and customers remains our highest priority.

For any inquiries about your orders or service, please contact our customer service team at sales@tps.com.au

We appreciate your patience and understanding during this time. Stay safe and take necessary precautions.

Sincerely,
TPS Team